I joined Simplee to build out product design, an underdeveloped part of the organization. At the time, design support was coming from the marketing team, so I led the effort to establish a dedicated product design function embedded within product, working closely alongside three PMs and more than two dozen engineers. Simplee was one of the most widely adopted medical billing platforms in the US, processing over $10 billion annually and serving four of the top ten healthcare systems. During my tenure, I overhauled the core billing experience, played a key role in launching/expanding the pre-service, estimate tool, led research and development for Simplee's point-of-service product meant for check-in at clinics and hospitals. As I formalized team processes and hired two additional designers, I progressively took on the product management responsibilities, eventually I formally joined the exceptional product team to lead consumer-facing initiatives.